Privacy Policy

We, meleap inc. (hereinafter referred to as “Company”) have established a privacy policy to safeguard the personal information received from customers for all the products and services relating HADO (hereinafter referred to as “Services”).
The personal information provided shall be managed in accordance with the privacy policy.

Personal Information Protection Policy

Our Company has set forth a policy for the protection of personal information as outlined below and shall establish mechanisms to protect personal information and promote the protection of personal information by ensuring that all its employees are aware of the importance of protection of personal information and thoroughly implement the required measures.

Management of Personal Information

Our Company shall take the necessary measures to maintain accurate and up to date personal information of customers and prevent improper access to and any loss, damage, falsification or leakage of personal information. These measures shall include maintaining a security system, preparing a management system, and thorough implementation of employee training. We shall also implement safety measures and perform strict management of personal information.

Items of Acquired Information

The information that may be acquired by our Company shall be the items listed below (“Personal Information” under this privacy policy).

1. Organization name, name, residential address, and contact information (Such as telephone numbers and email addresses) of customers
2. Web browsing history (Such as access log)
3. Log of HADO play data
4. Device information such as device ID
5. Geo-Location data
6. Other personal information necessary to manage proper and uninterrupted performance of our Company business

Usage Purpose of Personal Information

The personal information acquired by our Company shall be used only to the extent of the following purposes.

1. Responding to inquiries, sending catalogs and gifts, notification of events, and support for product repair requests;
2. Activities related to marketing and questionnaires for the objective of developing and improving of our Company products;
3. Analysis related to the services of our Company such as access information and game usage status;
4. Providing information related to products and services of our Company;
5. Management of records of customers using our Company services;
6. Management of overview and results of events conducted by our Company;
7. For registration of products and services of our Company;
8. Other requirements for the appropriate and smooth execution of our Company business

In the case personal information of customers has been obtained for any other purpose, the usage purpose shall be informed to the customers in advance. However, when any of the following items are applicable, personal information of customers may be handled beyond the scope of purposes mentioned above without the consent from customers.

1. When based on laws and regulations;
2. When there is a need to protect human life, body or asset, and when it is difficult to obtain the individual’s consent;
3. When there is a special need to enhance public hygiene or promote fostering healthy children, and when it is difficult to obtain the Individual’s consent;
4. When there is a need to cooperate with central government organizations or local governments, or persons entrusted by them performing affairs prescribed by laws and regulations, and when there is a possibility that obtaining the individual’s consent would interfere with the performance of the said affairs

Note that names of customers who have enrolled in events or for gifts may be posted while announcing the winners. When the usage purpose requires to be changed, such changes shall be notified in advance excluding in cases permitted by laws and regulations.

Information Related to Service Usage Status

To improve services offered to customers, we may automatically collect information about the usage status of the services by our customers using the system of related vendors (advertising and data analysis tool vendors).
We shall not use the information acquired on the usage status of services for purposes other than improving the quality of services.

Prohibition of Disclosure and Provision of Personal information to Third Parties

Our Company shall appropriately manage the personal information received from customers and only disclose the personal information to a third party for cases given below.

1. When consent of customers has been obtained;
2. When disclosing information to vendors to which our Company has outsourced work for providing services requested by customers;
3. When information is required to be disclosed based on laws and regulations

Retention Period

Our Company shall set forth a retention period for personal information of customers to the extent necessary for the usage purpose. After the retention period has passed or the usage purpose has been achieved, personal information of customers shall be erased without any delay. However, this shall be not applicable when any of the following items are applicable.

1. When personal information must be retained based on the provisions of the laws and regulations.
2. When consent has been obtained from the individual.

Safety Measures for Personal Information

1. Our Company shall retain the personal information only for the period necessary to achieve the usage purpose. When customers have provided personal information to avail a specific service of our Company, the corresponding personal information shall be held for the period during which such services are provided (Including the period for which the personal information has to be retained even after completion of the service based on laws and regulations) to the customers, and the personal information shall be promptly deleted after the services have ended.
2. Our Company shall implement foolproof security measures to ensure accuracy and safety of personal information.

About Use of this Website

1. Use of Cookies

Our Company uses cookies in the Website to improve visitor convenience, statistical understanding of the site browsing status for improvement and display optimization of the Website. When customers use our Website, information referred to as cookies may be sent to the computers used to access our Website, the cookies are stored on the hard disk or memory of the computer.
Cookies collect access information through Google Analytics and are also used to provide better services such as ensuring page activity. Cookies do not infringe on the privacy of the user or usage environment. If users disable cookies, it may not be possible to use some of the Website contents.

2. Acquisition and Usage of Attribute Information and Action History Without identification of Individuals

Our Company collects access information to our Website by using programs provided by third parties such as Google Analytics and advertisement distribution vendors to improve services.

The following tools of third party advertisement distribution vendors are used by our Company.

1. Google Analytics
2. Facebook advertisement
3. Twitter advertisement

The above tools collect user information using cookies. The collection and usage method of access information is stipulated by the respective service usage terms and privacy policy. For details, visit the following Websites.

1. Google Analytics
2. Facebook advertisement
3. Twitter advertisement

Our Company shall not be responsible for any damage incurred by using the above services.

Usage of Statistically Processed Data

Our Company may prepare statistical data from the personal information obtained to prevent identification of individuals. Our Company shall be able to use the statistical data that cannot identify specific individuals without any restrictions.

Usage of Statistically Processed Data

Our Company may prepare statistical data from the personal information obtained to prevent identification of individuals. Our Company shall be able to use the statistical data that cannot identify specific individuals without any restrictions.


Please contact below for any inquiries you may have regarding the management of personal information by our Company.

meleap inc.
Mesonic 38MT Bldg. B2, 4-1-4 Shibakoen
Minato-ku Tokyo Japan 105-0011

Last Update (2018/08/01)